Shipping Coverage

We offer Pan India delivery to most locations.

Order Processing

• Orders are processed within 2–4 working days
• Handmade and custom orders may take additional time

Delivery Time

• Estimated delivery: 5–10 working days after dispatch
• Delivery time may vary based on your location

Shipping Charges

• Shipping charges (if applicable) will be shown at checkout
• Free shipping may be offered on selected products or promotions

Order Tracking

• Tracking details will be shared via SMS, email, or WhatsApp once your order is shipped

Delivery Delays

Delays may occur due to courier issues, weather, or unforeseen circumstances.

Safe Packaging

All items are packed securely to ensure they reach you in perfect condition.

Return & Refund Policy

Eligibility for Returns

• Returns are accepted only for damaged, defective, or incorrect products
• You must report the issue within 24 hours of delivery

Proof Requirement

• Clear photos or videos are required to process return/replacement requests

Replacement Policy

• Eligible items will be replaced or resolved after verification

Non-Returnable Items

• Custom or personalized orders
• Products damaged due to misuse or mishandling

Refunds

• Refunds (if applicable) will be processed to the original payment method within 5–7 working days

Need Help?

Phone/WhatsApp: +91 96324 20599
Email: support@passionfruitpottery.com
Website: passionfruitpottery.com