Frequently Asked Questions (FAQ)
❓ Are your products handmade?
Yes, all our products are 100% handmade by skilled artisans. Each piece is unique and may have slight variations, which adds to its charm.
❓ Do you offer customization?
Absolutely! You can choose your preferred design, color, and style. Just contact us on WhatsApp to place a custom order.
❓ How long does delivery take?
Orders are usually delivered within 5–10 working days depending on your location and product availability.
❓ Is the pottery safe for food and drinks?
Yes, all our products are made using food-safe and eco-friendly materials.
❓ Do you ship across India?
Yes, we offer pan-India delivery with secure packaging to ensure your items arrive safely.
❓ What if my product arrives damaged?
We ensure strong packaging, but in rare cases of damage, you can contact us within 24 hours for a replacement or solution.
❓ Can I return or exchange a product?
We accept returns/exchanges only for damaged or defective items. Custom orders are non-refundable.
❓ How can I place an order?
You can order directly from our website or contact us on WhatsApp for assistance.
❓ Do you offer bulk orders for businesses?
Yes, we provide bulk and custom orders for cafés, restaurants, and gifting purposes.
